Resolving Common Connection Errors - Login Errors

    Be sure to read the instructions completely before changing any settings. If you have any questions, or are unsure, about the methods used, please post to the newsgroups before implementing any changes. If you feel it necessary to post to the support newsgroups, read this page so as to ensure yourself the best possible service.

You receive the following dialog when connecting to ZO:

    Errors encountered at this dialog are usually due to ZoneOrchestrator Server problems, or issues with your ZoneOrchestrator account.

Please select the error you receive from the list below:

Your authentication details are incorrect.

Your account has yet to be activated. Please check your email account for the signup email detailing activation.

No account of that name exists on this server.

Your account has been suspended.

This ZoneOrchestrator Server is temporarily down.

Error: 401 Authorization Required

Error: Could not connect to server (Unknown Error (11001)).

If you receive an error not listed, try posting to the newsgroups.

Provided by: Altrus
Updated: 2006-03-20  Website Contact